Delivery methods

The computation of the delivery cost and methods:

The delivery cost is determined by the size and weight of the order, the country of destination and the delivery method (for example: courier - express delivery company or transportation company - agent). In order to calculate correctly the shipping cost, the customer registration form should be fully filled, particularly the fields concerning delivery address & the “State” field (select the region from drop-down list). In case of incorrect registration, any additional shipping or/& reversal of payment cost, will be burdened to the customer.

National Deliveries:

For all national deliveries in Greece the following method of calculation is used:

Services in Rhodes District: Deliveries to the island of Rhodes, Symi, Kasos, Kastellorizo, Tilos, Karpathos for objects up to 2 kilograms and dimensions of packaging up to 60 cm, they will be distributed with courier (express) services the next day.
Services outside Rhodes District: Deliveries to the rest of Dodecanesian Islands and all other greek destination, for objects that weigh up to 2 kilograms and with dimensions up to 60 cm, they will be distributed with courier services after 2-3 days.

In the case that an object has even one dimension of its package larger than 60 cm, then the volumetric weight is calculated also, and the larger of the two is billed, either the volumetric weight or the actual weight. The volumetric weight is calculated as kilograms, if we multiply the three dimensions of the package (in centimeters) and divide by 5.000.
In other words the equation that applies is: (Length in cm) X(Height in cm)x(Width in cm)/5.000= volumetric weight (in kilos)

For very large in volume and weight orders, please communicate directly with us or write a relevant note in the comment box that opens during the confirmation of the order.
For orders that are delivered by transportation company –agency, you pay the cost of the delivery to the transportation company-agency.

International Deliveries:
The system automatically calculates the cost of your order, depending on the volume, the weight and the country of destination. This is why it is important to fill in correctly the delivery address and the postal code of the area. For the whole delivery cost you are informed before the completion of the order. The international deliveries are made by ordinary package mail services, and the delivery time varies from 1 to 3 weeks or more depending on the country of destination.
Specifically the following method of calculation is used:

If you wish your order to be sent by an express transportation service (not airmail) where this is possible (except Gr. Britain, France, Monaco & Australia) (ELTA EMS pricelist), please communicate with us at the e-mail address: info@seaheartcreations.gr or ask us to communicate with you in the specific comment area and we will communicate with you to inform you of any difference in the delivery cost.
CAUTION: If your order is from a country that is not in the European Union, it is very possible that you will be burdened with duties, taxes and other charges for custom clearance when the merchandise enter your country. Please be informed of the import legislation of your country before ordering.
For the businesses that request for an invoice and have their headquarters a country of the European Union that participates in the intra-Community system, it is necessary that they have joined this system according to the conditions of their national tax legislation.